General Terms and Conditions

Information for consumers in distance contracts and customer information in e-commerce contracts

§ 1 Scope

The following General Terms and Conditions in the version valid at the time of the order shall apply to business relations between us and the customer for orders placed via the Internet shop.

§ 2 Conclusion of contract

The presentation of our products on our website merely contains an invitation to the customer to submit a contract offer. By sending an order, the customer makes an offer within the meaning of § 145 BGB (German Civil Code). The customer receives a confirmation of receipt of the order by e-mail. The contract with us shall be concluded if we accept the customer's offer in writing or in text form within 2 working days after sending the order. In this respect, the time of receipt of the declaration of acceptance by the customer is decisive. A working day is any calendar day that is not a Sunday or a national public holiday.

§ 3 Delivery, shipping costs, transfer of risk

Delivery shall be made at the shipping costs shown in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment shall pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

§ 4 Retention of title

The delivered goods remain our property until full payment of the purchase price.

General Terms and Conditions

§ 5 Payments

Only the payment methods displayed to the customer during the ordering process will be accepted.

§ 6 Liability for defects

The statutory rights of liability for defects shall apply.

§ 7 Information for consumers in distance contracts and customer information in e-commerce contracts

  1. We are not subject to any special codes of conduct not mentioned above.
  2. You can identify any input errors when placing your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
  3. The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within the scope of our Internet offer.
  4. The language available for the conclusion of the contract is German.
  5. Complaints and claims for liability for defects can be made at the address given in the provider identification.
  6. The text of the contract is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract through us.
  7. Please refer to the offer for information on payment, delivery or fulfilment.

§ 8 Information on the dispute resolution procedure before a consumer arbitration board

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 9 Miscellaneous

The contractual relationship between us and the customer as well as the respective terms and conditions shall be governed by the law of the Federal Republic of Germany. If the customer is a consumer, the statutory provisions and rights applicable for the protection of the consumer under the law of the state in which the consumer has his habitual residence, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

Download the GTC as PDF

In order to be able to open the GTC's from the download, you need Acrobat Reader, which is available to you free of charge for downloading from the manufacturer.