Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must notify us

Italfood Lebensmittelvertriebs GmbH
Salzstr. 106-110
D-74076 Heilbronn

Fax: +49(0)7131- 79794-79
Phone: +49(0)7131- 79794-6
E-mail: italfood@italvino.eu

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed model cancellation form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to make a repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You bear the direct costs of returning the goods. 

You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

End of the cancellation policy

Sample cancellation form
(If you wish to cancel the contract, please complete and return this form)

To: Italfood Lebensmittelvertriebs GmbH Salzstr. 106-110 D-74076 Heilbronn Fax: +49(0)7131- 79794-79 Email: italfood@italvino.eu

I/we (*) hereby revoke the contract concluded by me/us (*) über the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only in the case of communication on paper)

(*) Delete as applicable.