Payment Methods

How can you pay with us?

We offer various payment methods: (a secure SSL connection is used when entering data during the payment process) After your order, you will receive an order confirmation email from us with all important details, such as your order number, ordered items, total amount, bank details (for prepayment), and all legal information.

1. EU Standard Bank Transfer (Prepayment) = Bank Transfer

During the ordering process, you select "EU Standard Bank Transfer (Prepayment)" as the payment method. This is a standard bank transfer that you must initiate yourself after order confirmation, either via a form at your bank or, of course, online. Please do not forget to include the order number in the transfer, as this is the only way to ensure clear assignment to your order. Depending on the bank, it takes about 1 to 3 days (longer from abroad) for the money to reach our bank and be recorded as a payment receipt. Additional costs may be incurred by your bank for transfers from abroad.

You will also find the bank details in the order confirmation, which is automatically sent to you via email.

Antispam Filter: Customers using an email address (e.g., "web.de" or "gmx.de") with limited storage volume should configure their spam filter so that our emails are not filtered out. Additionally, the inbox should be regularly emptied, as otherwise, you may not receive our order confirmation with the bank details. 

2. Payment via Mollie

Who is Mollie?
Mollie is a payment service provider based in the Netherlands that allows customers in webshops to receive online payments from buyers. With Mollie, customers can choose from various payment methods.

Which payment methods do we offer with Mollie in which countries?

Here are the payment methods in detail: 

Apple Pay: Apple Pay is a digital wallet service from Apple Inc. that allows buyers to make purchases using credit or debit cards stored on their Apple devices.

Bancontact: The most widely used payment method in Belgium, which, in addition to online payments, offers a variety of payment services such as in-store transactions. Payments made via Bancontact are always protected by 3D-secure technology, guaranteed, and instantly confirmed, ensuring that the payment is final and cannot be reversed by the customer.

Credit and Debit Cards: With Mollie, you can quickly and easily accept payments via credit and debit cards – the most widely used online payment method worldwide. Receiving payments via credit and debit card takes only 10 minutes, and there are no hidden fees. You only pay for successful transactions.

EPS: The leading bank transfer payment method in Austria, developed jointly by Austrian banks and the government, allowing consumers to pay for online purchases securely via their trusted online banking. Every transaction is guaranteed by EPS.

iDEAL: The most widely used payment method in the Netherlands. At least 60% of Dutch buyers use it for their online purchases. Customers transfer money directly from their bank account using the familiar online banking product, and the customer's bank guarantees the transaction's security. iDEAL is seamlessly integrated into the online banking products of the 10 largest Dutch consumer banks: ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, and Van Lanschot Bankiers.

PayPal: With over 400 million active users, including 113 million in Europe, PayPal is the world's most popular online wallet.

How secure is Mollie?

When paying with Mollie, the checkout process is fully secured. You confirm your payments on PCI-DSS Level 1-compliant platforms. All administered data is stored on Dutch servers in highly secured data centers. Additionally, Mollie meets the highest standards set by the Dutch Central Bank regarding security, reliability, and stability. Mollie is monitored as a regulated payment service provider by the relevant national regulatory authorities and institutions under national law.

Learn more about Mollie’s privacy policy here: https://www.mollie.com/en/privacy

3. Payment by Invoice

We offer invoice payments only to our regular customers (only in DE, from the 5th order onwards) and upon special request from institutions such as authorities, schools, and other public organizations.

After payment:

After receipt of payment, your order will be packed and shipped as soon as possible, at the latest within the next 2 working days (unless a longer delivery time is specified in the product description). You will receive a status update "completely completed" to the email address you provided. This email will also include the package tracking number and a link to track your shipment.