Modes of payment

How can you pay with us?

We offer various payment methods: (a secure SSL connection is used for data entry during the payment process) After your order, you will receive an order confirmation email from us with all important data, such as your order number, ordered items, total amount, bank details (for payment in advance) and all legal information.

The EU is not responsible for the payment method.

1. EU standard bank transfer (prepayment) = bank transfer

You select „EU standard bank transfer (prepayment)“ as payment method during the order process. This is the normal bank transfer that you must initiate yourself after confirming your order, either by filling out a form at your bank or, of course, online. Please do not forget to state the order number when making the transfer, as only then can your order be clearly assigned. Depending on the bank, it takes approx. 1 to 3 days (from abroad even longer) until the money arrives at our bank and the payment can be booked. In the case of transfers from abroad, you may incur additional costs from your bank.

Antispam filter: Customers who use an e-mail address (e.g. "web.de" or "gmx.de") with limited storage volume should set their spam filter so that our e-mails are not filtered out. Furthermore, your mailbox should be emptied regularly, otherwise you will not receive our order confirmation with the bank details.

2. Pay with Paypal Plus

If you have a PayPal account, this online payment service is available to you. Normally, you will be redirected to the PayPal website directly after the order process to make your payment.

With PayPal Plus you can pay for your purchases in our online shop easily, quickly and securely.

• You do not have to enter your bank or credit card details for each payment.
• This means you pay with just a few clicks.
• Your bank or credit card details are stored securely at PayPal and are not passed on to the seller.
• Your data is protected by the SSL protocol (Secure Sockets Layer) with a 128 bit key (the highest commercially available security level).
• You receive an email confirmation for each of your transactions and always have an overview of all the activities on your PayPal account.
• PayPal Plus transactions are audited through fraud protection models to immediately detect and address fraudulent activity.

There are no additional charges for you.

3. Pay by instant bank transfer

If you have an online bank account with PIN/TAN procedure, you can pay conveniently by instant bank transfer from your online banking account. All you need is your account number, sort code, PIN and TAN.

Instant bank transfer is an online service of Payment Network AG, based in Gauting near Munich. The buyer has comprehensive buyer protection with a money-back guarantee. You need your online banking data for an instant bank transfer: Bank details, account number, PIN and TAN. You do not need to log in, enter any order data or change your software. The data is transferred via SSL connection. The purchase amount is immediately available to us and the ordered goods are delivered more quickly. Note from Payment Network AG: The operator of the Sofortüberweisung service, Payment Network AG, has taken out an insurance policy in your favour which replaces damages in the event of misuse in accordance with the insurance conditions reproduced under this link . This is intended to protect you from any liability risks within the scope of the insurance. In this context, we would like to point out that there are many banks and savings banks that assume that the use of the "Sofortüberweisung" service leads to a shift in liability in the event of any misuse by third parties due to the use of your PIN and TAN. This can mean that in the event of misuse your bank refuses to assume the damage and as a result you have to bear the damage. However, it should be noted that there have been no abuses of the "Sofortüberweisung" service so far (TÜV-certified online payment system). In addition, the above-mentioned insurance cover exists. There are no additional costs for you.

4. Paying by invoice

We only offer delivery on account to our regular customers (DE only, from the 5th order onwards) and on special request from e.g. authorities, schools, and other public institutions.

After payment:

After receipt of payment, your order will be packed and shipped as soon as possible, at the latest on the following 2 working days (unless a longer delivery time is stated in the item description). You will be informed of this via the status message "completely finished" to the email address you have given us. There you will also find the package numbers and the link to the shipment tracking.